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Shipping

Please note that we do not ship orders over the weekend or during national UK bank holidays.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@ajewelleryworld.com

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Currently we do not offer free postage labels for our customers.
You can always contact us for any return question at info@ajewelleryworld.com

Silver S925:

To take care of your 925 Sterling Silver jewellery and keep it looking beautiful, consider the following tips:

• Avoid exposure to harsh chemicals
• Clean regularly with a polish cloth (provided with every purchase)
• Remove during certain activities
• Store it properly
  
  

Stainless Steel 316L:

Our Stainless Steel pieces are crafted from the highest quality stainless steel, ensuring each piece is waterproof, sweatproof, and lifeproof. While our jewelry is designed to withstand the rigors of everyday life, here are some recommendations for optimal care:

• Keep it clean with a gentle soap and water solution when your stainless steel jewellery appears dull or dirty. This helps remove pollutants and grime. Ensure you use a mild liquid soap and warm water.
• To prevent scratches, avoid storing your jewellery with other sharp objects or pieces. Instead, store your stainless steel jewellery separately in our provided jewellery box or the pouch included with your item.

These simple care practices will help maintain the brilliance and longevity of your stainless steel jewellery.